FRAME LAUNCHES STREAMLINED DIGITAL OFFERING!

When facing lockdown restrictions, FRAME successfully adapted its in-club experience to an online offering for members. This included integrating with Fisikal, experts in digital business solutions, to ensure a seamless digitalisation of the business and a website to cater for studio, on-demand and live-stream classes.

FRAME co-founder, Pip Black, explains: “We had been considering venturing into the online workout space for some time, but lockdown was the catalyst that made us leap to digitalisation quickly. Having launched Frame 11 years ago, our technology was a ‘filo pastry’ of multiple layers and needed to be simplified and restructured in order for success. This is where Fisikal came in.”

“Thanks to Fisikal, we can now house our studio, on-demand and live-stream class schedules all in one place. We have streamlined our payments and bookings through Fisikal’s one solution, which has already provided significant savings, both in software and professional fees.”

This project also involved Fisikal developing some bespoke functionalities for FRAME including: dynamic pricing of the ‘Frame Card’, a pre-paid top-up option via the member portal; the interactive option for Framers to tag classes by moods which has proved hugely popular and a waterfall filtration system so members can find specific classes based on FRAME filters.

“Fisikal has helped future-proof our business.” FRAME co-founder, Joan Murphy, adds. “We have had so much feedback to say how our digital classes got members through some really dark days of lockdown. Digital options allow us to reach more people, in the UK and globally, and will be an important part of our brand moving forwards."